FREQUENTLY ASKED QUESTIONS
At yogaRIOT we make it easy to explore all of the amazing benefits of yoga. Our staff and teachers are trained to make your first yoga experience relaxing and enjoyable.
I’m worried I’m not flexible/fit/thin enough for yoga.
Yoga is an amazing way to get fit and will help your body find your optimal weight. Yoga builds muscle, dynamic tissue, and burns fat. Yoga improves fitness quickly and helps the body get in shape for all the activities you enjoy.
Do I need to know the postures before I can practice?
I’m worried I’ll look silly if I don’t know what to do.
How should I prepare for my first class?
What should I wear to yoga?
Wear clothes that allow you to move with ease, nothing binding or tight, but fitted rather than loose, so that your clothes don’t get in the way of your movement. The room is kept warm so if you wear sweatshirts or outer layers make sure you have something underneath so you can remove layers if necessary. If you sweat liberally you may wish to bring dry clothes to change into after class. Err on the side of “less is more” and choose clothes you’ll feel comfortable wearing.
What equipment do I need for yoga?
During this time of COVID-19, students are responsible for providing all of their own equipment. We suggest a mat, towel, block, strap, and non-glass water bottle. We will help you find a spot in the room, explain the basics of the practice and make sure you’re prepared for your first yoga class. You will have an opportunity to tell your yoga teacher about any injuries or concerns you have before class begins. Your teacher will help you understand each posture and practice at the highest level you can reach each day. yogaRIOT has clean hot showers and other necessities at the studio for your convenience and you can purchase any equipment and clothing you decide you need in our boutique.
*During Phase One of Governor Brown’s reopening plan, showers are not available for use.
How hot is the studio?
How often should I practice?
We enjoy Dave Farmar podcasts when we can’t get to practice in the studio. Dave is a Master Baptiste teacher and his classes will feel very reminiscent of the classes you take here at the studio.
What is the best class for a beginner to start with?
If you’re not certain you’re ready for a regular yoga class, begin with emPOWER on Sunday afternoons. This class will help you prepare yourself to make modifications and prepare yourself to flow with the community in POWER classes.
Where should I park when coming to your studio?
What if I'm running late for class?
Beginning February 1st, 2019 our policy has changed to include locking the doors at the beginning of class. If this is your first time to yogaRIOT, please come at least 15 minutes before the start of class so that we may orient you. If you have been to yogaRIOT before, download our app and sign-in before you come to skip the line.
What if I need to leave early from a class?
How do I use my Groupon, Living Social, or YELP pass?
Please note your Groupon, like all offers and memberships, does not cover our ADD-ON classes which you’ll find clearly marked on our schedule, drop in fees will apply.
During your new comer experience you have access to $10 off our $69 Unlimited membership for 6 months. You can only take advantage of it during this period! For more information, ask us at the front desk.
How do I cancel?
Does yogaRIOT have a phone number I can call?
At yogaRIOT, we do not conduct business by phone. All questions, comments, concerns, and cancellations are processed through email. We are prompt in our email responses and will get back to you as soon as possible.
What is your Refund Policy?
Returns on retail purchases in exchange for studio credit may be made up to 48 hours after purchase.
We do not offer refunds or transfers on membership, intro offers, single classes, or class packs. Classes purchased through the MINDBODY app using Dynamic Pricing are limited time offers and are non-refundable or transferable.
What are hands-on assists?
*During COVID-19 teachers will not be offering hands-on assists.
At yogaRIOT, all of our yoga teachers are trained to give hands-on assists. This means the teacher will touch the students in a typewriter fashion as they move through the room.
Hands-on assists are never forced and any student is free to opt out at anytime, and for any reason, even after class has started, by kindly saying “no hands-on assists, please.” It is a way to help students go deeper into their postures and give a tactical understanding of possibilities as you practice.
Hands-on assists are always given over the clothing and do not include vulnerable areas of the body like the spine.
Please let your teacher know whenever you would like to opt out of hands on assist.
I've injured myself. Should I stay away from yoga?
Yoga helps most of life’s physical ailments. Many joint and soft tissue injuries can be aided in healing through the practice, with appropriate modifications.
Come to yoga when you are healthy, come to yoga when you are hurting. But don’t come to yoga when you have a fever. The heat is hard on your heart muscle and you need to rest.
The simple act of intentional breathing in an infra-red heated room can create a tremendous amount of healing in the body.
If you are injured, or physically/emotionally unwell, come early, set your mat up in the back of the room, and breath. Be open to what happens, and you may even surprise yourself.
Late Cancel Fee
If you are registered for an in-studio class and do not attend or remove yourself within 60 minutes of class start, you will be charged a $20 late cancel fee. With only 10 spots available for in-studio classes, it’s important that you attend the class you signed-up for. If you’d like to avoid these fees in the future, simply remove yourself from the class one hour before the start of class time. This fee is not refundable. If you have any questions, email firstname.lastname@example.org
What are the COVID-19 protocols for the studio?
During COVID times, we work hard to provide a clean, safe, and effective space to practice infra-red heated power vinyasa yoga. Through our innovative Yoga Bubbles students are given a spacious and protected space for their practice. Every Yoga Bubble is socially distanced with at least 6-8 feet between people. We have a brand-new, state of the art air exchanger which removes respiratory vapors and replaces it with fresh air.
Upon arrival to the studio, the students temperature is taken and we ask you to apply hand-sanitizer. You may use the restroom, put your things away in a locker, and then we lead you to a practice space. Students are asked to stay on their mats for the duration of class, leaving only if needed.
We ask both students and teachers to:
- Wear a mask throughout the space except for when practicing on the mat.
- Maintain 6 feet of distance from other other people.
- Leaving the practice space and the studio clean and dry from personal bodily fluids.
- Bringing your own mat, props, towels, and water bottle (no-glass).
- Containing your practice inside of your bubble space.
- Keep a closed mouth breath and to contain the breath and respiratory droplets during practice. If you lose your breath, take rest until you can regain it.
Students and teachers may not attend live classes when experiencing flu-like or coronavirus symptoms which may include:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
We ask that students and teachers not come to the studio within 14 days if you’ve been exposed to or have been some place where you’ve come in contact with a person infected by coronavirus.
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